Migrating Amdocs CRM Classic to Smart Client (part 1)
Business justification for migration from classic to smart client technology is a difficult subject. In some respects migration can be seen as having purely IT benefits, such as reduced deployment costs, reduced maintenance costs etc.
The main business drivers for migration are often based on leveraging new functionality that is available in the smart client, not available the classic client. This means that a purely technical migration will likely result in limited or no identifiable business benefits, making the business case very difficult to prove.
In many cases both technical and business drivers arise during the migration assessment.
It is important to understand that although both technical and business drivers for migration are viewed separately, there is an overlap between the two areas, as improved functionality is enabled through the use of the new architecture.
Read the full story Migrating Amdocs CRM Classic to Smart Client (Part 1)
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About
Welcome to NextGen Consulting.
We provide IT consulting services to organizations that use either Microsoft Dynamics 365 or Amdocs CRM (or legacy Clarify) platforms.
Having over 17 years with full life cycle of CRM projects (Dynamics 365 / Power Apps, Amdocs CRM / Clarify), broad enterprise and telecom industry knowledge, in-depth experience with OSS / BSS, CRM, Service Assurance, Marketing and Sales business processes, we offer flexible variety of services aimed at both the telecom and the enterprise organizations such as:
- Provide complete turn-key solutions ( Amdocs Smart, Thin, Classic clients, Microsoft Dynamics CRM)
- Subcontract Design and development
- High level business design and documentation
- Detailed level technical design and documentation
- Develop design to a deliverable solution using agile methodologies
- Improve user experience (UI design and implementation)
- Design and Development Management
- Create user workshops for business analysis and requirements gathering
- Provide training for developers and business users
- Design complete solution architecture
- Inspect external provider deliverables
Our people have hands-on implementation expertise with implementing various business processes using rich selection of front end technologies such as Microsoft Dynamics CRM and Amdocs CRM (Smart Client, thin client, and Clarify Classic Client).
We can use this expertise to help your organization migrate existing legacy application to a newer platform, or simply provide any level of design (high level, low-level) and implementation to fit your organization needs.
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See more on Yuval Rashelbach.
For further information view profile at http://il.linkedin.com/in/yuvalr
or contact Yuval Rashelbach at yuval.rashelbach@nextgencon.com
NextGen Consulting 
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